Personal Profile

The Personal Profile provides a centralized view of an account, the user’s information, and any providers it’s associated with (as a client or network profile). It lets the user manage and modify their profile details, including:

  • Profile Photo
  • Personal Information
  • Payment Methods
  • Business Details
  • Data Sharing



Where to Find It

Your Personal Profile

The View my Profile button in your User Menu.

A contact's personal profile

The View Profile button context menu option in the Contacts section of a Journey's Overview tab.


Journeys

In the journey section, you can see a list of any journeys on which this person is a contact.

The journeys listed are only those that this specific contact record is primary on, not including any other contacts having the same name or email address. If journeys are for separate contacts having the same name and email address, you can invite them to the client portal to prompt them to bring their journeys under a single contact.

Check out this article for more information: Client Portals

Un-link Journey

If viewing your own personal profile, you can unlink yourself from a specific journey; this will remove you from the account's portal.


Edit Profile

The profile can be edited using the Edit Profile button, to update details that may have originally been provided at onboarding. Name, Email, Phone, Birthday and Address are some examples of details that can be changed.

When changing the email address on a profile, if this profile has a login and has onboarded, you cannot use an email address that is found on another profile that has a login and also has onboarded.