What does the client see?


The client has the following things visible to them in the client portal:

  • Their personal profile, where they can edit their contact and demographic information
  • Dashboard showing outstanding documents, open balances and files
  • The file center, showing any files or resources you have uploaded, as well as copies of any documents they have completed (e.g., signed contracts)
  • A list of paperwork they have been requested to complete
  • Invoices that have been sent, and the ability to pay them
  • Payment history and a way to manage payment methods
  • The message center, where they can see messages to any of their providers in Doulado, and start new conversations