Event Notifications & Reminders
Doulado sends automated emails to keep providers, clients, and team members informed about upcoming, updated, or newly created events.
Table of Contents
Client Notifications
Keep your clients informed about their appointments with automatic email notifications. You can customize these messages anytime in the Notification Templates.
New Event Notification
When you schedule an appointment, you can enable notifications to send the client an email with the date, time, location, and provider.
Updated Event Notification
If you make changes and enable notifications, the client will receive an updated email with the latest details.
Upcoming Appointment Reminders
Clients automatically receive reminders before their appointment based on your Calendar Settings (default is 24 hours before).
The visit must be either "Scheduled" or "Confirmed" for a reminder to be sent
Cancellation & Deletion Notifications
When deleting an event, you can choose to notify the client that the appointment has been canceled, along with an optional message.
Provider Notification
New Event Notification
Sent when a team member schedules an appointment on your behalf.
Updated Event Notification
Sent when someone other than the assigned provider updates an appointment.
Canceled Event Notification
Sent when someone other than the assigned provider cancels an appointment.
Booked Appointment
Sent when a client books an appointment online.
In teams, members with the right booking permissions can also receive these notifications.
Status Reminders
Sent as a summary of past appointments that are still marked as Scheduled or Confirmed.
