Creating Document Templates
Document templates are designed to be a template to share with clients, allowing them to sign an agreement or fill out a contract for your services. Both document and form templates are electronically fillable within Doulado, and can be filled out by the client entirely, both the doula and the client, or just the doula about the client. If you send the document to the client to complete, they will receive an email notification of new paperwork to fill out!
Adding fillable fields into any section that needs to change per client is a great way to be able to customize it each time. The template should have blank fillable fields in spaces that need to change per client such as: client name, due date, fees, dates, signatures, etc.
If you are a part of a team account, only the owners can create and edit document templates.
How to create and edit your document template
Edit Document
When creating a new document template you can choose to edit one of the document template samples, start your own blank document, or upload a PDF document. If you edit a sample or start with a blank document, you will come to our document editor where you can add or edit text, change formats, edit fonts and colors, and add images to your document.
Fillable Fields
Whenever you have a space in your contract that needs to changed, and filled out by either the doula or the client, you can add in a fillable field on the left by leaving the cursor in that space and clicking on a field option.
The fillable fields can be moved around by clicking and dragging, made larger by dragging the arrow around, and edited by clicking on it. The edit field options allow you to change the name of the fillable field, so that both you and/or the client know what should be entered there. You can also add a prefilled entry from the dropdown to automatically pull in information such as client name, current date/time, etc. You can leave the prefilled entry as no default you want to type in something specific each time. You can also make the field required or not to complete the document.
Currently, there is only an option for the provider sending the document and the client receiving it to fill out a document. We are working on an additional feature to allow for multiple providers and/or clients to be able to sign a document to allow for partners and backup doulas on the same contract. Doulas can sign the contract when they send to the client, or "revise" the document after it has been completed to add their signature.
Adding a New Page
Our document editor does not automatically add a new page when you get to the bottom of a page because it creates individual documents to save as a PDF. You can manually add a new page when you need to expand your document by clicking the + button at the bottom of a page in the document editor.
If you have a red error message because the document is flowing off of the page, you will need to remove some of the text until you can see the icons at the bottom of the page again. When copying text into a template, we recommend copying small sections at a time to know when you are getting close to the bottom to add a new page. Try highlighting the bottom few lines of text and "cutting" from the page to see the icons. Then add a new page, and "paste" the new text to the top of the next page.
Adjust default sending options
These default sending options affect the options you see when sending the paperwork to a client, or filling it out and saving to a client profile. They can still be modified when sending paperwork, but will default to the ones saved in their template settings. They can be turned on or off, depending on the use of the document.
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- Allow customizations before sending: If this is on, it allows the document to have one more customization step prior to sending to a client, if needed. If you want to keep the document the same, or if you are a team owner, we recommend turning this off so this document template cannot be edited before each use.
- Publish to client portal when complete: When this is on, this will select to "send the document to the client to complete" by default. Turn this off if this document is for internal purposes only, and is not normally sent to the client at all.
- Visible to other team members: If this is on, the document will be visible to other providers for this client. Anyone that can view the client profile (contributors or assigned participants) would be able to see the paperwork. To save it so that only the sender and team owners would see it, turn this option off.
Sending or Filling out Document Templates
To learn more about utilizing these documents for clients or doula documenting, check out this article.