Sharing a Client Journey

Within Doulado, you can share a client journey with another doula in order to provide information to a backup or doula partner!

Below are the two ways that you can easily share the journey with another provider. When you share the journey, the doula will receive an email notification from Doulado.

Notification if the doula has an account
Notification if the doula is new to Doulado

If the doula does not yet have a Doulado account or subscription of their own, they will be prompted to make an account (email and password) in order to login and see that client profile.

Each doula can access 1 client journey for free, and after that, they would need their own subscription to continue accessing additional client journeys.

If the doula has their own Doulado subscription, you can share unlimited client journeys with them!


How to Share a Client Profile with Another Doula

From the Client List:

  1. Go to the main client list in your Client tab.

  2. Find the client you are assigning to another doula.
  3. Click on the Assign icon on the right.

  4. Type in the email address for the doula you want to assign, choose their permission level with that client profile and assign a role from the dropdown menu (or type in your own custom role).


Or from within the Client Journey:

  1. Go to the main client list in your Client tab
  2. Find the client you are assigning to a provider, and click the row to open their journey
  3. On the Overview tab, scroll down to the bottom-right corner of their journey

  4. Click Share in the Share this Profile section
  5. Type in the email address for the doula you want to assign, choose their permission level with that client profile and assign a role from the dropdown menu (or type in your own custom role).

Permission Levels When Sharing a Client Profile


View Only

View & Edit

Edit & Share

View profile

View Notes

Message client

View Files

View Completed Paperwork

Edit Personal On Call Window

Invite Client to Portal

Make notes

Send/Upload Files

Send New Paperwork

Create Invoices

Edit Services

Schedule Visits

Utilize Checklist

Edit Everyone’s On Call Window

Change Client Status/Label

Edit Profile Info

Share Client Profile

View Invoices (from other providers)


View Visits (with other providers)