What if the client needs assistance with Doulado?

If a client contacts you and needs assistance with any part of Doulado, including the client portal or actions taken through email, like submitting documents, here is what you can do:

1. Provide any support you can to your client based on your knowledge of the platform.
2. You can direct them to this help center, directly to the portion for clients at https://help.doulado.co/collection/7-for-clients
3. You can instruct them to submit a help ticket to us by using their portal (shown below) or directly send an email to support@doulado.co