Making Payments

The Make a Payment modal lets you or your client select a payment method and enter a payment.

A payment can be initiated from an invoice by either you or the client.

A doula can record or process a payment from an invoice on behalf of a client.

Client's View
Doula's View

Surcharge Information

When you enable surcharges in you business, a banner at the top of the payment window shows the applicable surcharge fees.

Payment Method

All active, verified payment methods available to the client and allowed by your business are displayed for selection. The primary payment method is selected by default.

New payment methods can also be added, according to the methods you allow in the business. You may also select Outside Payment, as described in the next section.

Payment Amount

The payment amount is flexible, to facilitate partial payments, but the dropdown contains several default options to assist in selection:

Option Shown When
Remaining Retainer If the retainer is greater than zero and the total paid is less than the retainer
Current Payment If the total paid is less than the total installments due up to today
Next Payment The amount of the first installment with a due date after today
Remaining Balance The total remaining unpaid balance of the invoice

Outside Payments

You can record a payment made outside the platform by selecting Outside Payment.

When recording an outside payment, you can choose the corresponding option for the payment method used (for example, Venmo, cash, or check) to help identify how the payment was received.

You can also specify the date the payment was received. By default, this is set to the current date.