Claims: Claims + Insurance

When creating a new claim, selecting a payer for a client having an existing insurance record for the payer. The claim pre-fills with the plan and subscriber details to ensure billing consistency and reduce chances of claim rejections.

Additional Criteria To Auto-Populate

Active Coverage: All service dates added to the claim must fall within the plan’s Effective and Expiration dates.

Eligibility Check: The latest verification for that plan must have a status of 🟢 Eligible.

The valid eligibility check must have been performed on or before the earliest service date on the claim.

Field Mapping

Box

Field Name

Data Source

1a

Insured's ID Number Member ID from the Insurance record.

4

Insured's Name First & Last Name of the Primary Subscriber.

6

Patient Relationship The selected Relationship to the subscriber.

7

Insured's Address Full address, city, state, zip, and phone of the primary subscriber.

11

Insured's Policy Group The Group / Program Number.

11a

Insured's Demographics Date of Birth and Sex of the primary subscriber.

11c

Insured's Plan Name The Plan Name.

13

Insured's Signature Subscriber's First and Last name