Claims Dashboard

Accounts with an enabled claim processing feature will see their claims dashboard when navigating to the Claims tab under Billing. To see the qualifications of enabling claims, please review the Overview of Claims within Doulado article.

Dashboard Overview:

Your dashboard will allow you to submit and track your claims in a centralized location. Some useful features are listed here:

• Add specific payers into your account
• Customize names of payers
• Add covered services
• Submit payer enrollment requests

Funds Balance:

One important part of the claims dashboard is the Funds Balance tile. This tile shows your current balance, which is use to submit claims and check insurance eligibility. To learn more about insurance checks, please review the Insurance and Eligibility Verification article.

To add funds to your balance:

1. Go to your Claims page and the Dashboard tab
2. Click the Funds Balance tile
3. Select your payment method and dollar amount

Anytime the following actions occur, Doulado will automatically pull from your funds balance:

• Submitting a claim: $1.00
• Verifying insurance: $1.00

When these happen, funds are deducted from your balance. You can top-up your balance at any time