🌟New Things Are Coming to Doulado!

Updated: July 7th, 2025

Things are always happening behind the scenes at Doulado, and we’re thrilled to share a sneak peek of the powerful updates rolling out soon! From smarter billing tools to long-requested formatting upgrades, we’ve been hard at work turning your feedback into real improvements. Whether you're managing a growing team or flying solo, these changes are all about making your administrative work easier, more flexible, and—dare we say—a bit more fun. Here's what’s coming your way:


Heads up: These changes haven’t been released just yet, but they’re scheduled to go live with our next update this weekend!

✨ Team Permissions – More Control, Less Hassle

Team owners now have extra flexibility with:

  • Client access when removing doulas from the team
  • Contributor-level members can archive clients
  • You can now limit what billing status info participants see with customized visibility settings

💸 Claims & Billing – Smoother, Smarter Submissions

Introducing:

  • Auto-recharge for Funds Balance
  • An eligibility enrollment banner
  • Ability to hide the billing status if you desire

💬 Messaging + Notes – Now With ✨Style✨

  • Message formatting is finally here! Add bold, italics, images, and more—because your words deserve to shine.
  • We added that same styling to your client notes too!

🧾 Invoices Just Got Smarter

  • Add percentage-based charges (for anything that incurs a % fee within your services)
  • We squashed the $0 invoice bug so you can send them out in one go

🔧 Little Touches, Big Impact

  • Filter large teams by name, role, or status
  • Guests can now join telehealth links without issues
  • Canceled calendar events now appear clearly (and sync with Google!)
  • New videos in your templates section to help you get the most out of Invoices & Appointments Templates
  • Clickable links in event descriptions
  • Track SMS opt-ins and client portal status right from the profile

✨These changes are designed to make your Doulado experience smoother, faster, and more powerful, and we wanted to make sure you stay in the know about our upcoming release! Stay tuned for the full release this weekend!