Assigning clients to team members or other doulas

Clients can be assigned to a provider from within Team settings (if to a team member), from the client list view, as well as within a client profile in the overview section.

How to Share a Client Profile with a Team Member (or other doula)

From within Team Settings:

  1. Click the gear button next to your team in the main menu to open team settings
  2. Go to the Members tab
  3. Choose the provide you are assigning, and click on the Assign icon on the right
  4. Use the dropdown menu to select the client, choose their permission level with that client profile and assign a role from the dropdown menu (or type in your own custom role)

How to Share a Client Profile with Another Doula

From the Client List:

  1. Go to the main client list in your client tab
  2. Find the client you are assigning to a provider
  3. Click on the Assign icon on the right
  4. Use the dropdown menu to select the client, choose their permission level with that client profile and assign a role from the dropdown menu (or type in your own custom role)

From within the Client Profile:

  1. Go to the main client list in your client tab
  2. Find the client you are assigning to a provider, and click into their profile
  3. On the overview tab, scroll down to the bottom right corner of their profile
  4. Click Share in the Share this Profile section
  5. Use the dropdown menu to select the client, choose their permission level with that client profile and assign a role from the dropdown menu (or type in your own custom role)

Permission levels when Sharing a Client Profile


View Only

View & Edit

Edit & Share

View profile

View Notes

Message client

View Files

View Completed Paperwork

Edit Personal On Call Window

Invite Client to Portal

Make notes

Send/Upload Files

Send New Paperwork

Create Invoices

Edit Services

Schedule Visits

Utilize Checklist

Edit Everyone’s On Call Window

Change Client Status/Label

Edit Profile Info

Share Client Profile

View Invoices (from other providers)


View Visits (with other providers)