Assigning clients to team members or other doulas
Clients can be assigned to a provider from within Team settings (if to a team member), from the client list view, as well as within a client profile in the overview section.
How to Share a Client Profile with a Team Member (or other doula)
From within Team Settings:
- Click the gear button next to your team in the main menu to open team settings
- Go to the Members tab
- Choose the provide you are assigning, and click on the Assign icon on the right
- Use the dropdown menu to select the client, choose their permission level with that client profile and assign a role from the dropdown menu (or type in your own custom role)
How to Share a Client Profile with Another Doula
From the Client List:
- Go to the main client list in your client tab
- Find the client you are assigning to a provider
- Click on the Assign icon on the right
- Use the dropdown menu to select the client, choose their permission level with that client profile and assign a role from the dropdown menu (or type in your own custom role)
From within the Client Profile:
- Go to the main client list in your client tab
- Find the client you are assigning to a provider, and click into their profile
- On the overview tab, scroll down to the bottom right corner of their profile
- Click Share in the Share this Profile section
- Use the dropdown menu to select the client, choose their permission level with that client profile and assign a role from the dropdown menu (or type in your own custom role)
Permission levels when Sharing a Client Profile
View Only |
View & Edit |
Edit & Share |
|
View profile | ✅ |
✅ |
✅ |
View Notes | ✅ |
✅ |
✅ |
Message client | ✅ |
✅ |
✅ |
View Files | ✅ |
✅ |
✅ |
View Completed Paperwork | ✅ |
✅ |
✅ |
Edit Personal On Call Window | ✅ |
✅ |
✅ |
Invite Client to Portal | ✅ |
✅ |
|
Make notes | ✅ |
✅ |
|
Send/Upload Files | ✅ |
✅ |
|
Send New Paperwork | ✅ |
✅ |
|
Create Invoices | ✅ |
✅ |
|
Edit Services | ✅ |
✅ |
|
Schedule Visits | ✅ |
✅ |
|
Utilize Checklist | ✅ |
✅ |
|
Edit Everyone’s On Call Window | ✅ |
✅ |
|
Change Client Status/Label | ✅ |
✅ |
|
Edit Profile Info | ✅ |
✅ |
|
Share Client Profile | ✅ |
||
View Invoices (from other providers) | |||
View Visits (with other providers) |